Corporate Policies
| File Description | File | Size |
|---|---|---|
| Business Plan 2022-2025 |  | 801KB |
| Business Plan 2022-2025 Appendices | | 3MB |
| Complaints Handling Procedure | | 354KB |
| Condensation Booklet | | 501KB |
| Customer Guide to our Complaints Procedure | | 172KB |
| Fair Work First | | 93KB |
| Financial Procedures | | 189KB |
| Financial Regulations | | 284KB |
| Resident Participation Strategy | | 437KB |
| Risk Management Strategy | | 437KB |
Governance Policies
| File Description | File | Size |
|---|---|---|
| Board Member Code of Conduct | | 460KB |
| Chairperson Role Description | | 182KB |
| Committee Members Role Description | | 418KB |
| Committee Members Role Description | | 418KB |
| Rules of the Association | | 738KB |
| Secretary Role Description | | 162KB |
Housing Management Policies
| File Description | File | Size |
|---|---|---|
| Income Maximisation Strategy | | 437KB |
Human Resources Policy
| File Description | File | Size |
|---|---|---|
| Staff Code of Conduct | | 149KB |
| Staff Terms and Conditions | | 514KB |
Repairs and Maintenance Policies
| File Description | File | Size |
|---|---|---|
| Asset Management Strategy | | 475KB |
| Contract Register Property Services | | 66KB |